FAQ FREQUENTLY ASKED QUESTION

For the production of our windows we use profiles that are UV stabilised, the original white colour will not fade. Our windows and doors, installed in Aruba 10 years ago, are still in perfect condition.

Our window frames have internal galvanised steel reinforcement. Furthermore, Tropical Windows & Doors uPVC windows all have fusion welded corners, so no mechanical fixing is used. This makes the chance of breakage very low in comparison with those windows using mechanical corner style fixings.

Our uPVC windows are initially better priced than other window systems on the Arubian market. Also taking into account that our basic uPVC profile offers double seal systems with round and classical look for 70mm installation depths. Windows compared to aluminum windows are much better prices.

uPVC will not rot or corrode, making it ideal for Aruba, especially for the environment we have in Aruba. It is virtually maintenance free, requiring no painting or treatment and have a great price compared to aluminum windows.

Our uPVC profiles will NOT become brittle, discolor or flake over a period of time. We guarantee you this!

All our uPVC and aluminum uPVC profiles carry the following guarantee:
60 months against product failure
60 months on coating and corrosion with no visible damage
24 months on all hardware
12 months on motorised parts

As long as our instructions are complied with for installation and maintenance.

Read our Terms and conditions that apply.

All our uPVC and aluminum windows comes standard with double isolated glazing filled with argon. When it comes to glazing virtually any combination of single or double glazing can be used. In Aruba the commonly used double glazing thickness is between 24mm. A popular combination in Aruba is 4mm tempered antisol graphite glass with a space of 16mm filled with argon and 4mm clear glass.

The lower the U value the better the isolation:
- Double glazing filled with 16mm argon has a U value of 1.1
- Double glazing filled with 16mm of dry air has a U value of 2.8
- Single glazing U value has a U value of 5.8

Conclusion: Double glazing with argon is 5 times better then with single glazing and almost 3 times better then double glazing filled with dry air.

Tempered glass is a type of safety glass that is 5 times stronger than regular glass. Because of how its made (through a process of extreme heating and rapid cooling) it is a much harder and more brittle type of glass. When tempered glass breaks, it shatters into little pebbles without any dangerous sharp edges.
Coloured glass absurbs a lot of sun heat and that is why is needs to be tempered to avoid the chance of bursting.

The U-value of a window is a measurement of the rate of heat loss indicating how well your windows are keeping valuable heat in. It is expressed as Watts per square metre Kelvin W/m2 K. The lower the U-value the better the thermal performance of the glass. So called 'Low-emissivity' or 'Low E' glass offers improved thermal insulation denoted by very low U-values

The following elements must NOT be used:
- Sharp tools such as knives, trowels, etc.
- Steel wool or abrasive sponges.
- Aggressive bath cleaners or solutions for lacquer, can cause permanent damage.

The following elements CAN be used:
- Warm water (with 2% of mild soap).
- Soft sponge.
- Cleaning cloth.
- Absorbent paper.
- Steam cleaners.
- Vacuum cleaner (to vacuum the dust between the gasket adn the outer wall of the frame).

Use some a vacuum, to clean the gaskets and chamber between the sash and frame to remove the dust and foreign bodies which have accumulated during the construction phase. A brush or a paintbrush can also be used. Lubricate the friction elements such as hinges, handles, lock and any other moving mechanism with lubricant (for example 3 in 1). It is not necessary in the return angles and these are permanently greased.

This needs to be repeated every six months after the first application.

Drench a sponge (soft) in warm water with soap, rub the frames smoothly (inner and outer side). Afterwards, apply a cleaning cloth, to remove the remainders of soap and water. Finally, apply a dry cloth (or kitchen paper), to complete the cleaning and drying. Steam cleaning can be applied instead of warm water with soap..

This operation should be repeated monthly with each window.

Concluding observations:
In areas close to highways, coast line or industrial areas, dusty roads the maintenance of the windows should be increased.
Before beginning any work close to the window, it should be protected from dirt which can be originated from the site. Use plastics and weatherstripping as required.